How do I change the "reply to" from "noreply@jotform" to the sender's email?

  • jjames14
    Asked on April 8, 2015 at 1:16 PM

    Thanks!

  • David JotForm Support
    Replied on April 8, 2015 at 3:01 PM

    Hi,

    Here is a quick guide on how to do so:

    1. Edit your form on the Form builder
    2. Click Email Alerts on the form builder and click the preferred notification you wish to edit

    How do I change the reply to from noreply@jotform to the senders email? Image 1 Screenshot 40

    3. Once a modal window appears, click Reply-To and Recipient Settings button

    How do I change the reply to from noreply@jotform to the senders email? Image 2 Screenshot 51

    4. On the upper left part, on the Reply-To Email field, select the email address field of your form.

    How do I change the reply to from noreply@jotform to the senders email? Image 3 Screenshot 62

     

    5. Click the Finish button of the Email notification wizard and save your form

    This way, while the sender of your email alerts may come from noreply@jotform.com, once you hit the reply button, it will then fill the email address from the reply-to field of your email alerts.

    If you have other questions or concerns, please do not hesitate to let us know and feel free to start a new topic anytime.