What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I change the "reply to" from "noreply@jotform" to the sender's email?

    Asked by jjames14 on April 08, 2015 at 01:16 PM

    Thanks!

    JotForm sender noreply sender's email
  • Profile Image
    JotForm Support

    Answered by david on April 08, 2015 at 03:01 PM

    Hi,

    Here is a quick guide on how to do so:

    1. Edit your form on the Form builder
    2. Click Email Alerts on the form builder and click the preferred notification you wish to edit

    3. Once a modal window appears, click Reply-To and Recipient Settings button

    4. On the upper left part, on the Reply-To Email field, select the email address field of your form.

     

    5. Click the Finish button of the Email notification wizard and save your form

    This way, while the sender of your email alerts may come from noreply@jotform.com, once you hit the reply button, it will then fill the email address from the reply-to field of your email alerts.

    If you have other questions or concerns, please do not hesitate to let us know and feel free to start a new topic anytime.