Next button is not working

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    CNDCF
    Asked on April 08, 2015 at 06:38 PM

    I've had several clients complain about the next button right before the last page of our form not working!  It is so frustratig aa our deadline for submissions of proposals is tonight! Can someone please explain to us what's going on?? This is pulling down our customer service ratings.

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    Charlie
    Answered on April 08, 2015 at 10:07 PM

    Hi,

    Apologies for the inconvenience. Is this the form you are referring to http://www.jotform.ca/form/50344813501243? I've tested it on IE and Firefox, unfortunately I can't seem to replicate the problem. 

    This is the last button before submit, and it works as expected using the direct link of the form.

     

    May I know if the form is embedded on a website? If it is, could you share the web page link?

    Or are your users directly filling out the form using the direct link?

    We'll wait for your response.

    Kind regards.