What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Next button is not working

    Asked by CNDCF on April 08, 2015 at 06:38 PM

    I've had several clients complain about the next button right before the last page of our form not working!  It is so frustratig aa our deadline for submissions of proposals is tonight! Can someone please explain to us what's going on?? This is pulling down our customer service ratings.

  • Profile Image
    JotForm Support

    Answered by Charlie on April 08, 2015 at 10:07 PM


    Apologies for the inconvenience. Is this the form you are referring to http://www.jotform.ca/form/50344813501243? I've tested it on IE and Firefox, unfortunately I can't seem to replicate the problem. 

    This is the last button before submit, and it works as expected using the direct link of the form.


    May I know if the form is embedded on a website? If it is, could you share the web page link?

    Or are your users directly filling out the form using the direct link?

    We'll wait for your response.

    Kind regards.