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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The Google Drive integration no longer functions.

    Asked by crsslo on April 08, 2015 at 07:05 PM
    The form can be submitted once again, however the google drive integration no longer functions.
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    JotForm Support

    Answered by BDAVID on April 08, 2015 at 07:24 PM

    I have tested the integration, and you are right, it is not working at the moment. I tried removing and reintegrating, creating a new form and integrating for the first time with it, but nothing worked, the files were not forwarded to Google Drive.

    I will report this to our second level, you will be notified via this thread about any updates.

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    Answered by Ben on April 09, 2015 at 12:31 PM

    Our developers have notified us that the Google integration has just been resolved.

    Please try to connect to it by:

    1. removing the current integration
    2. Recreating the Google Drive integration

    Do let us know if you have any further issues after following these steps.

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    Answered by kopininja79 on April 09, 2015 at 12:36 PM

    Well I have done that and on several of my froms the integration is gone again

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    Answered by Ben on April 09, 2015 at 01:31 PM

    Can you please just confirm to us if this is what happened:

    1. you have followed the steps above
    2. the integration was working
    3. integration stopped working

    Do let us know if this was true or not.

    Also please do try to do the following:

    1. remove the integration:

    2. clear your forms cache
    3. re-create the integration to Google Drive

    Please note that you must not move or rename the Google Folder on your Google Drive, or you will break the integration.

    If it is still not working, do let us know at what step this happens.