Renewal

  • hkmurano
    Asked on April 9, 2015 at 10:16 AM

    Dear sir,

    I made payment for renewal through paypal account. (US $90.00)

    I want to make sure that payment for this account.

     

     

  • David JotForm Support
    Replied on April 9, 2015 at 11:56 AM

    Hi,

    I checked our records and I do not see any current payments.  The most recent payment I saw associated with your account or email address was the failed on the caused your account to be downgraded.  If you have your subscription confirmation number, we will be happy to make sure that it is properly applied to your account.  Just let us know and we will take care of it as soon as possible.