Thank You Text Being Cut Off

  • cotlerhealth
    Asked on April 9, 2015 at 12:07 PM

    After I tested the form and got the 'Thank You' text, the bottom is being cut off.

     

    Please see image. Thank You Text Being Cut Off Image 1 Screenshot 20

  • mikegultia
    Replied on April 9, 2015 at 1:06 PM

    Hi, cotlerhealth,

    Please allow me to help you.

    Here's what you can do to fix the "Thank You Message" page from being cut off.

    1. Edit your form then, select the "Thank You" icon from the menu and the "Thank You Page Wizard" window will appear. Choose the "Thank You message" from the selection and click Next.

    Thank You Text Being Cut Off Image 1 Screenshot 40

    2.  After clicking Next, the "Thank You Page Wizard" window will pop up. Click the "HTML" icon located on the right part of the tools as shown in the image below.

    Thank You Text Being Cut Off Image 2 Screenshot 51

    3.  Once you've clicked the "HTML" icon from the tools, the HTML Source Editor opens, from there you would be able to edit your Thank You Page with your own preference.

    I've added min-height: 700px !important; code in the main <div>  inside the style attribute. 

     

    Thank You Text Being Cut Off Image 3 Screenshot 62

    Note: 700 is just an example. You can place any value that would best fit your page.

     

    This should have the whole <div> element to have a minimum height that you prefer. After that, click Update on the bottom-left-corner of the HTML Source Editor.

    By the way, you may also try adjusting the height value of the style attribute of the <iframe> code.

     

    <iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.me/form/50984470814461" frameborder="0" style="width:100%; height:576px; border:none;" scrolling="no"></iframe>

     

    That's it. I hope I was able to help you.

     

    Thank you.

     

    Best, 

     

     

    mike