What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can you please email me...My credit card was charged TWICE for JotForm renewal

    Asked by firstaidhero on April 09, 2015 at 01:09 PM

    I prefer not to make a claim with VISA and have had my card charged twice.




    Apr 02, 2015 FS *JotForm 877-327891 (CAD) 117.27

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    JotForm Support

    Answered by Welvin on April 09, 2015 at 02:05 PM


    You have posted this case for multiple times. My colleague is already looking at it based on your first thread. Here's the link of your first thread: http://www.jotform.com/answers/549423.