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  • Profile Image

    My form somehow stuck, not working on webpage.

    Asked by KorzoApartmen on April 09, 2015 at 06:21 PM

    My form

    http://form.jotformeu.com/form/50054523599357

     

    On page http://www.apartmanisubotica.com/p/kontakt.html not working correctly.

    Somehow stuck.

    Sometimes works, sometimes not (after page refresh).

    When work looks like this  http://prntscr.com/6rs9pc

     

    When not works http://prntscr.com/6rsb14 do not get red when is not fulfilled field, and without selecting (number 1..) shows thanks message (number 2..)

    Can send contact without writing in the fields marked with *

     

    I hope I was able to explain my problem.

    Some suggestion?

     

    Thanks!

    Page URL:
    http://www.apartmanisubotica.com/p/kontakt.html

    Screenshot
    stuck form stuck
  • Profile Image
    JotForm Support

    Answered by EltonCris on April 10, 2015 at 12:20 AM

    Hi,

    That's due to the conflicting scripts between the form and your page. Re-embedding the form using iframe embed code should resolve the problem.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Since the form loads in an inline frame container, it won't conflict with anything on your page. The form works similarly when you load its stand alone version.

    Hope this helps. Thank you!

  • Profile Image

    Answered by KorzoApartmen on April 13, 2015 at 07:28 PM

    Thanks EltonCris working!

  • Profile Image
    JotForm Support

    Answered by EltonCris on April 14, 2015 at 02:01 AM

    Glad it works. Cheers! :)