- DavidAsked on April 10, 2015 at 02:47 PM
I had a free account and created a form on your site in September, 2014. It has been working fine in my environment, but I wanted to make some edits and am unable to access it. I've tried to login, but the site is not recognizing my email address. firstname.lastname@example.org or any other variation of logins that I have tried.
Thanks for the assistance.
- JotForm SupportjonathanAnswered on April 10, 2015 at 03:50 PM
I could not find an existing JotForm account associated to the email email@example.com you mentioned.
Can you share to us the URL of the form or even just the URL of your website where we can check the form used. We will check further after knowing this information.
We will wait for your updated response.
- DavidAnswered on April 10, 2015 at 03:56 PM
- JotForm SupportjonathanAnswered on April 10, 2015 at 05:17 PM
David, I could not access your google site.
It was requiring access permission to do so