Google Checkout is unable to communicate with JotForm. PLEASE HELP!

  • Profile Image
    wfcregistration
    Asked on November 07, 2011 at 10:32 AM

    This is the error message we are getting from google checkout. We have a BIG event tonight and need to be sure people's tickets have been paid for....

     

    ERROR MESSAGE:

    We encountered an error trying to access your server at https://secure.jotform.com/ipns/gco.php -- the error we got is java.io.IOException: Error 'SSL_CERTIFICATE_ERROR' connecting to url 'https://secure.jotform.com/ipns/gco.php'.
    More documentation for this error.

     

     

    Thank you for your quick assistance!

     

    Brooke

  • Profile Image
    idarktech
    Answered on November 07, 2011 at 10:45 AM

    Hi Brooke,

    Sorry for the inconvenience this may have caused. I have raised this issue to our development for further investigation. We will get back to you with updates on this issue as soon as possible. Thank you so much for understanding.

    ~idarktech

  • Profile Image
    aytekin
    Answered on November 08, 2011 at 03:18 PM

     

    Sorry about that. We had a problem with our security certificate on secure.jotform.com. We have just fixed this problem today.

    It should be working now. Thanks for letting us know about this.