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    Unable to receive verification code for custom sender address

    Asked by DSOne on April 11, 2015 at 06:26 AM

    It's weird. I created a noreply@mydomain.com and did the email verification but I never received the confirmation code. Yet when I created anything other than noreply@, I was able to receive the confirmation code. I had to create a submissions@ email.

    Can I not use a noreply@ email?.....

    custom sender sender address custom address verification code noreply
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    JotForm Support

    Answered by Jan on April 11, 2015 at 06:28 AM

    Hello there, 

    I'm afraid that you cannot use a noreply@yourdomain.com as a custom sender email address. Using noreply as the user will be considered as a spam and most likely will be rejected from our servers. So I would recommend using a different email.

    Let us know if you need any help. Thank you.