What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why is my form not upgraded?

    Asked by eluxe on April 11, 2015 at 06:59 AM

    I was a FREE member and then my comp got popular! The form stopped accepting entries at 198. I upgraded to the next level to get 1000 entries but the form is still blocked...

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    JotForm Support

    Answered by EltonCris on April 11, 2015 at 11:33 AM


    I just checked your account and it was already on the premium plan. Your forms are also working fine after submitting an actual test. Would you mind checking again?

    Thanks and Regards!