What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account was auto-suspended

    Asked by 2bintl on April 11, 2015 at 07:51 AM



    My account seems to be auto-suspended. Can you look into it?

    username: 2bintl

    Kind Regards,


  • Profile Image

    Answered by raul on April 11, 2015 at 01:03 PM

    We apologize for this inconvenience.

    Upon checking your account, I was unable to find a reason for why it was suspended. Hence, I've reactivated it and your should be able to work normally in it.

    If you need further assistance, please let us know.

  • Profile Image

    Answered by Cameron Groth  on January 30, 2017 at 08:57 PM

    I have the same problem, could someone please look into this for my account? Thank you 
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    JotForm Support

    Answered by Kiran on January 30, 2017 at 10:39 PM


    Your question is moved to a separate thread and shall be addressed there shortly. Please follow the link below:


    Thank you!