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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Captcha code not working on two forms

    Asked by josalow on November 07, 2011 at 11:39 AM

    Two of the forms on my website, contact us and attorney needed (see screen shot below) will not load the capcha code.  The loading icon spins and spins but will not load.  My other forms seem to be working fine. 

    Can you give me some idea how to fix this issue?

    JoAnne Salow

    jo@yourlawservice.com

     

    Page URL:
    http://www.hopkinslawsuitfunds.com/Attorney-Needed.html

    Screenshot
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    JotForm Support

    Answered by idarktech on November 07, 2011 at 11:45 AM

    Hi Joanne,

    I can see that you are using http://form.jotform.com/form/YOUR_FORM_ID in your code, can you please change form into www, should now look this: http://www.jotform.com/form/YOUR_FORM_ID.

    Please let us know if this helps or not, so we can give you further assistance. Thank you so much!