What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Please follow the link below to view JotForm Pricing, we would be happy to assist you further.
Will let us know, if you need further assistance.
I went to that link and selected "Downgrade" but nothing happened
As you have created your subscription with us through PayPal, you would need to cancel your subscription directly in PayPal.
Please follow the steps below to cancel your subscription within PayPal:
(1) Login to your Paypal Account
(2) Find the latest payment you have made to JotForm
(3) Click the subscription number for that transaction
(4) Click on the "Cancel Subscription" button.
Please inform us if you need further assistance.