Dropbox problem with my form

  • krshein
    Asked on April 12, 2015 at 1:57 PM

    They say they're integrated and connected.  Confirmed by both Dropbox and JotForm.  The wizard tells me JotForm will create the appropriate folder in Dropbox.  It didn't.  I created the folder and i still cannot get submissions to link.

     

    The email connectors are also not working right.  I will put in one user's email address and the test emails are sent to another email not even associated with my current form.

     

  • Elton Support Team Lead
    Replied on April 12, 2015 at 5:36 PM

    Hi,

    Which of the form you have integrated with Dropbox? 

    I would suggest to check this guide first about Dropbox. This will give you insights related with the folder naming. http://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm

    Your other question will be answered here http://www.jotform.com/answers/550982.

    Thank you!