What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by andreacapatti on April 12, 2015 at 04:59 PM
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    JotForm Support

    Answered by ashwin_d on April 13, 2015 at 12:52 AM

    Hello andreacapatti,

    I am not sure if I have understood your question correctly. We have received an empty thread post from you with just the title as "payment".

    I did check your account and found that it is a free account. I am also unable to find any subscription payment from you.

    I also tested the forms you have in your account and found that they are working as expected. You have setup the payment question in your form correctly. When I tested your form, it redirected to PayPal checkout page successfully. Please check the screenshot below:

    Can you please explain your question a bit more in detail and we will surely help you.

    We will wait for your response.

    Thank you!