Still waiting for my password reset instructions email.

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    Asked on April 13, 2015 at 08:19 AM
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    Answered on April 13, 2015 at 12:16 PM

    Hello Marie,

    I'm sorry for the trouble caused to you. 

    I am not sure why but previous attempts to send password reset instruction emails were not successful. I have initiated that again and as per our email logs, the password reset instructions email is sent successfully. 

    Please take a look at your email inbox and see if you have received it now. You may also like to check your spam folder as well. The email is send from "" email address.

    Do get back to us if you have not received yet and we will manually forward it to your email address.

    Thank you!