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canefewAsked on April 13, 2015 at 8:24 AM
Hi,
We are having a problem in finalising our report. When we execute the report, the data is written in the wrong columns. ex: The data that is suppose to be written in column C appears in column B
URL:http://www.jotform.com/submissions/50061640886960
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bchsindyReplied on April 13, 2015 at 9:48 AM
I am having that same problem! Did you find a solution?
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canefewReplied on April 13, 2015 at 9:50 AM
No,not yet!
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Jeanette JotForm SupportReplied on April 13, 2015 at 12:49 PM
We are very sorry about this inconvenience. I'll forward this to our developers.
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IMAcorpReplied on April 13, 2015 at 12:53 PM
I'm also having this issue. Today was the first time it happened. Original data appears to be OK when looking at individual submissions. However, exporting sends it to wrong columns. This is a time-sensitive issue.
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Jeanette JotForm SupportReplied on April 13, 2015 at 1:56 PM
As a temporary workaround, I would suggest you to upload the Excel file to Google drive and open it there, that should work.