Excel Report Fail: Data is coming on the wrong columns

  • Profile Image
    canefew
    Asked on April 13, 2015 at 08:24 AM

    Hi,

    We are having a problem in finalising our report. When we execute the report, the data is written in the wrong columns. ex: The data that is suppose to be written in column C appears in column B

     

    URL:http://www.jotform.com/submissions/50061640886960

     

  • Profile Image
    eileenjst
    Answered on April 13, 2015 at 09:48 AM

    I am having that same problem! Did you find a solution?

  • Profile Image
    canefew
    Answered on April 13, 2015 at 09:50 AM

    No,not yet! 

  • Profile Image
    Jeanette
    Answered on April 13, 2015 at 12:49 PM

    We are very sorry about this inconvenience. I'll forward this to our developers.

  • Profile Image
    IMAcorp
    Answered on April 13, 2015 at 12:53 PM

    I'm also having this issue. Today was the first time it happened. Original data appears to be OK when looking at individual submissions. However, exporting sends it to wrong columns. This is a time-sensitive issue.

  • Profile Image
    Jeanette
    Answered on April 13, 2015 at 01:56 PM

    As a temporary workaround, I would suggest you to upload the Excel file to Google drive and open it there, that should work.