What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account not upgraded properly

    Asked by Scottrollo on April 13, 2015 at 12:41 PM

    Clicked on the Upgrade button to upgrade subscription. Said it would be done in a few minutes but hasn't. Have people trying to submit forms right now. Please upgrade immediately to economy.

    upgrade issue
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    JotForm Support

    Answered by Mike on April 13, 2015 at 02:37 PM

    The issue has been fixed per this thread.

    Thank you for using our service.