How to change image when the form is shared

  • axecomox
    Asked on September 7, 2023 at 5:07 PM

    hello I need to know if I am able to change the image that appears when I share my form link. Can I create a custom image for that? I would like to change the blue jotform image to my own. Thanks How to change image when the form is shared Image 1 Screenshot 20

  • Marlon_T Jotform Support
    Replied on September 8, 2023 at 1:43 AM

    Hi axecomox,

    Thanks for contacting Jotform Support. When sharing the form through different messaging Apps, it usually captures the first image added to your form. I suggest inserting an image in your form. You can use the Image tool to do that. Let me show you how:

    • In Form Builder
    • Click on Form Elements on the left side of the screen.
    • Select the Image.
    • Click on Gear Icon.
    • A prompt will show on the right corner of the screen.
    • Click on Choose A file to Upload an image.

    How to change image when the form is shared Image 1 Screenshot 20

    Give it a try and let us know if you need any more help.

  • Jomel JotForm Support
    Replied on September 10, 2023 at 3:41 PM

    Hi axecomox,

    As a fellow JotForm user, I believe I get your point, it appears that you're referring to how to change the thumbnail photo of your form. When sharing your form on another platform, I would suggest to try these steps below:

    In the form builder just click add your logo. The logo properties will show up. Just click upload file as shown on my screenshot below.

    How to change image when the form is shared Image 1 Screenshot 40

    After you uploaded your Image you can now share it using a different platform :

    How to change image when the form is shared Image 2 Screenshot 51

    Here's the thumbnail photo when I share my demo form to my Facebook. Here's the screenshot example below:

    How to change image when the form is shared Image 3 Screenshot 62

    I hope this would help!