Custom Domain URL

  • novgrp
    Asked on April 13, 2015 at 1:41 PM

    I am using a custom URL... I pointed my domain to custom.jotform2.com, but i get this page (see attached screenshot).  Should it not go to a log in page?

     

    Dan

    Jotform Thread 551513 Screenshot
    Page URL: http://forms.thenovembergroup.com/
  • BJoanna
    Replied on April 13, 2015 at 3:09 PM

    Did you follow the steps described in following guide?

    http://www.jotform.com/help/144-How-to-use-Custom-Domains-with-Jotform 

    Seems that your custom domain is working but you forgot to add sufix number of your form on URL and when I added one of your form to this domain it is working:

    http://forms.thenovembergroup.com/form/50974332211246 

    Note - that after changing domains you need also to add sufix /form/IdOfYourForm

    Hope this will help. Let us know if you need further assistance.