What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Over Quota?

    Asked by SFDCERT on April 13, 2015 at 02:39 PM

    My form is not showing up on my page, and when I try to view it in JotForm's page, it says "over quota"?

     

    I have 7 submissions, hard to believe I'm over a quota...  Is there a setting somewhere I'm missing?

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    JotForm Support

    Answered by Kiran on April 13, 2015 at 03:54 PM

    The over quota error message should have appeared due to more payments that you have received in the current month. I see that you have signed for a paid subscription today. Your account is now holding Premium status and seems to be in good shape.

    Let us know if you need any further assistance. We will be happy to help.

    Thanks.