What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Why am I getting routed to a different site after submission?Asked by DRFREDDY on April 13, 2015 at 03:40 PM
thank you for the response, however I do not want a custom URL and want to use the Thank You message with Edit capability. That is the 3rd option.
I have a feeling that there is a spam going on after hitting that submit button after that thank you screen comes up.
Can you please look into it.
I checked and test submitted your jotform http://www.jotformpro.com/form/51008362126950
and I found that you have used a Custom Thank You Message on the form.
You have also added and Edit Entries button on the custom Thank You page which is not working. This method of editing the submission is not supported by the form, so it cannot work.
the resulting Thank You page
I see in your form itself that this is how you have setup the Thank You page
using the Edit Entries button will only redirect back to the form URL. This will only reload the form and ready for use again.
If you want to allow editing of entries after form submission, I recommend that you use instead the Edit_Link option on the Thank You page.
See screen below where to add it
Check also the user guide on
Hope this help. Let us know if you need further assistance.
Thank you I guess the problem is that I used a template and all the errors creeped in with it. I will create default version since editing wont work.
We're glad to be of help.
Don't hesitate to contact us again anytime should you require assistance on JotForm