What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I upgraded, but my account still says I'm on the free level.

    Asked by NNYM on April 13, 2015 at 07:05 PM
    my account upgraded I upgraded
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    JotForm Support Manager

    Answered by Jeanette on April 14, 2015 at 12:55 AM

    This is now fixed, sorry for all the inconveniences this might have caused to you.