What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If form gets disabled, do we need to redo it or will it be enabled if we upgrade?Asked by thenetworkingdiva on April 14, 2015 at 02:12 AM
Do I need to redo form once it has been disabled - my form was disabled and I have now paid to upgrade. Thank you..
That usually depends why the form was disabled (phishing - which would result in its removal or over limit, where it is not touched).
In your case, it was due to it being over limit and as such as soon as you upgrade everything is as it was and there was no need for you to recreate the form or any parts of it.
Do let us know if you have any further questions and we would be happy to assist.