What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not working

    Asked by mayank on April 14, 2015 at 10:54 AM

    The Jotform is not working on the below link is we use it on FireFox for Mac:


  • Profile Image

    Answered by Carina on April 14, 2015 at 11:05 AM

    I checked and the form is visible but does not display a submit button:

    Please try embeding the form again using the iFrame method:

    Let us know if the problem persists.


    On another level your form is collecting Credit card critical information on plain text fields.


    Please be aware that this is illegal because it's considered a phishing activity, which violates our terms of use

    Card number, expiration date, security codes and card holder name are considered critical information.  The only services allowed to collect such data are those that are DSS/PCI certified.


    In light of this, it is a must to integrate your form with any of our Payment integrations. 
    We removed the mentioned fields.

    If you need further assistance please let us know.