What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
At this time Peter, we do not offer phone support, but we do provide support over forum, email, twitter and chat.
I would however always suggest asking your questions on our forum since it holds the fastest response times, while chat is not always active and once it is, due to a very large number of people online at all time it might be possible that it seems that it is not available at all or that it is available for only some short amount of time.