What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please change my subscription to starter plan.

    Asked by umb on April 14, 2015 at 12:03 PM

    Hi, i don't need anymore the economy plan. Can i change to starter plan? May you help me with that?

    Thanks a lot

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    JotForm Support

    Answered by ashwin_d on April 14, 2015 at 01:23 PM

    Hello umb,

    To downgrade your account back to started plan, your economy monthly subscription needs to be cancelled.

    Upon your request, I have gone ahead and cancelled your subscription #26814604. You will not be billed again but your account will stay economy until April 27, 2015 for the time you have already paid. After this date, your account will automatically downgrade to free plan.

    Thank you!