What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why has my form changed?

    Asked by sdoyle80 on November 07, 2011 at 10:06 PM

    I have a quote submission form on my site and it has been working great until Otcober 23 when it stopped showing all the data (address) on my form when submitted. I have not done any updates to my site or changed any of the forms in jotform. your assistance is appreciated.

     

    Page URL:
    http://bricorroofing.com/request%20a%20quote.html

  • Profile Image
    JotForm Support

    Answered by abajan on November 08, 2011 at 01:34 AM

    Where are you not seeing the address data? I ran a test submission on a clone of your form and all of the submitted data showed up in both the emailed notification and submission records.

    If it's just the notification which exhibits the problem, try deleting it and replacing it with a new one but as I stated, the current one performs okay.