Field appears duplicated upon selection

  • UPOGthomas
    Asked on April 15, 2015 at 12:45 AM

    Hello,

     

    I have a form called vbs 2015 register and a field keeps coming up when I don't want it to. On the editor I can't find the field. It only comes up when an option is selected on the live form.

     

    When you pick 5 kids to register, the field Shirt Size shows up twice in the Third Child area.

    Jotform Thread 552813 Screenshot
  • chanesteves
    Replied on April 15, 2015 at 10:35 AM

    Hi UPOGthomas,

     

    I see there are a lot of conditions in your form and finding the rule causing the issue is quite a challenge. Have you tried editing condition #29. I tried as follows and it seemed to remove the duplicate Shirt Size field in the Third Child.

     

    1. Open the form in edit mode and select Conditions.

    Field appears duplicated upon selection Image 1 Screenshot 60

    2. Find condition #29 and edit it.

    Field appears duplicated upon selection Image 2 Screenshot 71

    3. Remove the rule If How Many Children Are You Registering Is Equal To 5 and click Save.

    Field appears duplicated upon selection Image 3 Screenshot 82

    4. Save the form.

     

    That should remove the duplicate Shirt Size field in the Third Child.

    Field appears duplicated upon selection Image 4 Screenshot 93

    Field appears duplicated upon selection Image 5 Screenshot 104

     

    I hope that helps.

  • Carina
    Replied on April 15, 2015 at 1:47 PM

    You may try the solution suggested by @chanesteves.

    As you have many conditions, it's a good practice to add a form collapse to divide children sections (instead of using header) and then on conditions instead of seleting each field we want to show, we select only the form collapse:

    Field appears duplicated upon selection Image 1 Screenshot 20

    http://form.jotformpro.com/form/51044950431952? 

    This minimizes condition conflicts. 

    Let us know if we can assist you further.