Field appears duplicated upon selection

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    UPOGthomas
    Asked on April 15, 2015 at 12:45 AM

    Hello,

     

    I have a form called vbs 2015 register and a field keeps coming up when I don't want it to. On the editor I can't find the field. It only comes up when an option is selected on the live form.

     

    When you pick 5 kids to register, the field Shirt Size shows up twice in the Third Child area.

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    chanesteves
    Answered on April 15, 2015 at 10:35 AM

    Hi UPOGthomas,

     

    I see there are a lot of conditions in your form and finding the rule causing the issue is quite a challenge. Have you tried editing condition #29. I tried as follows and it seemed to remove the duplicate Shirt Size field in the Third Child.

     

    1. Open the form in edit mode and select Conditions.

    2. Find condition #29 and edit it.

    3. Remove the rule If How Many Children Are You Registering Is Equal To 5 and click Save.

    4. Save the form.

     

    That should remove the duplicate Shirt Size field in the Third Child.

     

    I hope that helps.

  • Profile Image
    Carina
    Answered on April 15, 2015 at 01:47 PM

    You may try the solution suggested by @chanesteves.

    As you have many conditions, it's a good practice to add a form collapse to divide children sections (instead of using header) and then on conditions instead of seleting each field we want to show, we select only the form collapse:

    http://form.jotformpro.com/form/51044950431952? 

    This minimizes condition conflicts. 

    Let us know if we can assist you further.