What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by GrovesLawLLC on April 15, 2015 at 12:07 PM

    What security measures do you take?

    We want to use this for an estate planning client questionnaire in our law firm and we need to be absolutely certain that our clients personal information will not be hacked or distribute or seen by any one else but us. Can you please give me a very detailed explanation of your security measures?


    Thank you

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    JotForm Support

    Answered by david on April 15, 2015 at 03:48 PM


    Here is a brief overview on how to keep your data secure:


    You submission data is stored in plain text in your account.  Should your account be compromised, the data would be available.  We do not collect or distribute our users data in any way and once it is deleted it is permanently deleted from our system. 

    If you have any questions regarding anything specific, let us know and we will be happy to help.