Unable to create a PDF form

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    weily94
    Asked on April 15, 2015 at 05:51 PM

    Hi JotForm Support Team,

    I have the same problem. Could you do something about it?

    Thank you very much!

    weily94

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    Mike
    Answered on April 15, 2015 at 06:06 PM

    I was able to reproduce the issue with your form #50917341125146, it generates a blank PDF.

    I have attached a bug report ticket to this thread and escalated it to our Next Level Support.

    We will keep you updated via this thread.

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    mustafa
    Answered on May 14, 2015 at 09:58 AM

    Hello,

    Sorry for the late response. I made some fixed today and tested within your account. So far it seems well, you should be able to obtain your PDF form. Thanks for your patience.

     

    Regards.

  • Profile Image
    weily94
    Answered on May 14, 2015 at 03:58 PM

    Hi mustafa,

    I tried it again, but the PDF file doesn't come out right. I have Chinese characters in my form and the formatting and Chinese characters all become weird codes.

    Thanks.

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    BDAVID
    Answered on May 14, 2015 at 05:19 PM

    Thanks for letting us know about this, I was able to replicate the issue:

    I will update our second level about it, you will be notified via this thread when there is a resolution for this.