What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Recently got problems with date sent from submit button in the form

    Asked by carlogi on April 16, 2015 at 05:59 AM

    In the field of the spreadsheet in google drive, connected with the form, the date format appears like a false timestamp

    or something like that.

  • Profile Image
    JotForm Support

    Answered by david on April 16, 2015 at 11:33 AM


    I just tested our Google docs integration and it does appear as though the proper time is being forwarded.  We were experiencing some issues with our Docs integration recently that has since been fixed.  If the improper time stamps keep coming through, you may need to remove your current integration and integrate your form with Google docs once again:


    If that does not resolve the issue with improper submission dates coming through, let us know and we will be happy to have another look.

  • Profile Image

    Answered by redeasociaciones15 on September 14, 2015 at 09:09 AM

    Hello. I have the same issue recently. I removed the integration and did it again and the problem is there. Please help me. Thanks

  • Profile Image
    JotForm Support

    Answered by david on September 14, 2015 at 11:30 AM

    @redeasociaciones15 If you wouldn't mind creating a new thread and letting us know the form you are having trouble with, we will be happy to have a look.  However,  I presume that the issue is connected to your spreadsheet locale setting.  Try changing your locale to United States to see if that helps.  Here is an example of the locale menu:

    If that does not work, create a new thread, let us know your details and we will take a look.