Purchase Order form does not show items ordered in submission

  • stpatsathletics
    Asked on April 16, 2015 at 11:50 AM

    Hello!

    I am trying to set up an order form for my track shirts - this is my first ever form.  I duplicated a template which uses the Purchase Order payment.  I have all my products and info in the form, it works as expected, but the submission never shows which products were ordered or a total.  That is completely blank.

    Can't figure this out... can you help?

    Thanks!

    Chris

    Page URL: http://form.jotform.us/form/51054168576156
  • Kiran Support Team Lead
    Replied on April 16, 2015 at 1:50 PM

    It seems that there is an issue with the form or template. I've tried creating a new form by adding the products normally to the Purchase order field which worked perfect.

    http://www.jotformpro.com/form/51055522210944

    Purchase Order form does not show items ordered in submission Image 1 Screenshot 20

    Could you please try removing the Purchase Order field and add the products fresh to a new PO field? 

    Please get back to us if the issue still persists. We will be happy to look into this issue further.

    Thanks.

  • stpatsathletics
    Replied on April 16, 2015 at 11:37 PM

    Thanks!  That fixed it!

  • Elton Support Team Lead
    Replied on April 17, 2015 at 8:30 AM

    Glad my colleague's solution worked for you. 

    Should you need further help with your form, feel free to contact us again.

    Cheers!