Cannot edit a form that has conditional pages

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    Asked on April 16, 2015 at 01:39 PM

    Our Vacation Bible School registration is full of conditional formatting. At the end of each page, parents are asked if they have any other kids to register. If they do, they select the "Yes" radio button and are taken to the next registration page. If they don't they select "No" and are jumped to the end of the form. 

    This works fine for registrants so far. Yay!

    When I try to edit a past submission, as when someone e-mails me and says they need to make a correction, the form will not allow me to bypass any of the pages. I select "No" when there are no more children, but it still takes me to the very next page and insists that I fill out all the required fields there. 

    This hasn't happened before, and we've used Jotform for this purpose for years. What am I doing wrong? Thanks!


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    Answered on April 16, 2015 at 03:51 PM

    Hi Sarah,

    The conditional statement you have set on each of the page break will only work from the first time the form had been submitted.


    it is because during 'Edit' submission, there will be existing data already for the other options which will negate the conditional statement. (Example, the the condition for page 4 on is already faulty because there is an existing answer 'Yes' already when editing submission)

    I suggest you assigned a condition rules for each page break separately


    When you assign the condition rule for each of the "Would you like to register another child" separately, it will not conflict during "Edit' mode even though the other "Would you like to register..." already have answer "No"

    You can also test my test form where I have corrected the conditions.

    Hope this help. Let us know if you need further assistance.