What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Searching in submissions screen is running very slowAsked by ManikinAuditions on April 16, 2015 at 03:37 PM
I have several documents that have been archived and need to pull one up but it is loading very slow.
It finally let me put one letter in the search. Several minutes later it let me put in a second letter, etc.
How can I fix this?
I'm sorry, but I'm not quite sure if I understand your question correctly.
Are you referring to uploaded files? And you're trying to run a search on the submissions screen?
If that's correct, can you provide the ID or URL of the form where you're trying to do this? Have you tried to clear your browser's cache and load it again?
Based on what you're mentioning it seems like your computer may be having performance issues. If you're running Windows you can see here: http://windows.microsoft.com/en-us/windows/view-cpu-utilization-performance-information#1TC=windows-7 how to check that.
Let us know if this helps.