What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can I specify which of my staff receives the notification of submission email based upon which form is completed?

    Asked by Chad Cooper  on April 16, 2015 at 03:56 PM

    If I have one (or some group) of staff members responsible for X contact form and others responsible for Y contact form, can I specify who gets the notification emails?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by jonathan on April 16, 2015 at 05:06 PM


    This can be achieved by either of the 2 methods.

    1. Just assign which email account you wanted the Notification E-mail will be sent to. The email address in the Notification email Recipient E-mail address is always the destination email.

    user guide: -Finding-out-E-mail-Address-used-for-submission-notifications



    2. Use Conditional E-mail or Notification base on Condition Logic

    user guide: -How-to-send-to-a-specific-email-address-based-on-a-selection


    Hope this help. Let us know if you need further assistance.