What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Do you provide a Business Associate Agreement?

    Asked by benharris1731 on April 16, 2015 at 04:48 PM

    I am opening a telemental health practice and want to have my patients be able to submit their intake paperwork, background questionnaires, etc. electronically through JotForm. This information is protected by HIPAA and HITECH. Do you provide a Business Associate Agreement for JotForm subscribers?

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    JotForm Support

    Answered by david on April 16, 2015 at 05:58 PM


    We do not.  We are not an officially HIPAA compliant business.  You would need to setup and use our form in a HIPAA compliant manner and self regulate the process.


    If you have any further questions, let us know and we will be happy to help.