Do you provide a Business Associate Agreement?

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    Asked on April 16, 2015 at 04:48 PM

    I am opening a telemental health practice and want to have my patients be able to submit their patient intake paperwork, background questionnaires, etc. electronically through JotForm. This information is protected by HIPAA and HITECH. Do you provide a Business Associate Agreement for JotForm subscribers?

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    Answered on April 16, 2015 at 05:58 PM

    Update (April 19, 2018) HIPAA is available for our Gold and Silver plans. 


    We do not.  We are not an officially HIPAA compliant business.  You would need to setup and use our form in a HIPAA compliant manner and self regulate the process.

    If you have any further questions, let us know and we will be happy to help.


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    Answered on April 13, 2018 at 10:06 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit

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    Answered on April 19, 2018 at 03:08 AM

    Update: HIPAA is available for Silver plan as well.