What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I get my JotForm to work with Adobe's new Document Cloud eSign service?

    Asked by AAOSForms on April 16, 2015 at 04:49 PM

    Adobe's service used to be called Echosign. There is a web interface where you import a PDF, then add the signature field and any other signer requirements, enter recipients and send.  We already have licenses for this which is why I would like to find a way to use it with JotForms.

    What I've tried:

    I imported and Adobe Forms Central form into JotForm.

    I edited form in Jotform interface, and changed some submission settings.

    I exported the Jotform to PDF. 

    I imported the PDF Jotform to Adobe Document Cloud.

    I added the signature field, entered some test email addresses and fired it off.

    When the recipient fills out the form, a notification is sent to me (as the Adobe DC account owner) and to the recipient.  However, the submission is not recorded in Jotform, nor do Jotform notifications go out.

    I know this is a tricky one, but I'd love to hear if anyone has any ideas.  



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    JotForm Support

    Answered by david on April 16, 2015 at 06:03 PM


    We actually do not yet have the option to add Adobe's new esign service.  However, we do have a widget on the way and should be released quite soon.  As in, any day now.  Just keep an eye out for our newsletter that will let you know as soon as it's live.

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    Answered by KadeJM on May 07, 2015 at 05:00 PM

    Hi Derrick, we just wanted to give you an update and let you know that we now have an approved adobe widget for eSign.

    Widget Link


    Blog Link


    Intro Video


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    Answered by AAOSForms on May 07, 2015 at 05:12 PM

    I actually stumbled upon it earlier today.  Completely awesome!!! Thanks so much.