What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    we have Jot Form for our trades and it hasn't been working for 2 months now. I need you to fix it immediately and get credit for the 2 months i paid a

    Asked by joseph hajjar  on April 17, 2015 at 11:18 AM
    credit and 2 months months
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    JotForm Support

    Answered by david on April 17, 2015 at 12:57 PM

    Hi,

    I was unable to find an account or subscription associated with your email address.  If you could let us know the form you are having trouble with and what specifically is not working, we will be happy to have a look.  If the error is something caused by us and you were unable to use your forms for the past two months, we will be happy to credit you for any subscription time you may have lost.

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    Answered by JOSEPH  on April 17, 2015 at 01:03 PM

    David, the form is a trade in form, probably requested by AutoRevo for American Auto Brokers

    payment coming out of my credit card. please email me directly.

    thank you

     

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    JotForm Support

    Answered by david on April 17, 2015 at 02:24 PM

    If you would like to contact us via email we can be reached at "support@jotform.com".  In any case, if you could let us know what trouble you are having with your form we will be happy to see what we can do.  The only form I see associated with the account AutoRevo appears to be working properly:

    http://www.jotform.us/form/23115779142150