- publigeniaAsked on April 17, 2015 at 11:23 AM
- JotForm SupportWelvinAnswered on April 17, 2015 at 11:29 AM
If the data appeared in the form submissions page, but not in email, then the issue could be related to the field names or tags in the settings. The best way to fix this is to re-create the whole settings.
You have to delete the existing notifiers: http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder.
Next is to re-create it: http://www.jotform.com/help/25-Setting-Up-Email-Notifications.
I hope this helps. Please contact us again if there are any problems.