Can I downgrade from Premium to Basic level using Cancel button, and still have Basic level access?

  • Profile Image
    navmatds
    Asked on November 09, 2011 at 01:10 AM
  • Profile Image
    allanftd
    Answered on November 09, 2011 at 02:09 AM

    Hi navmatds,

    Thank you for your inquiry. Yes, once you cancel your Premium account, you will be downgraded back to the Free basic version and you can still access all of the forms created and submissions received while you were in Premium subscription. Only your monthly limits will be downgraded back to a free status (100 submissions/month, 10 SSL submissions/month, 10 payment submissions/month, 100MB file upload space)

    Please let us know if you have any other questions or concerns. Thank you for using JotForm!

    Cheers,

    Allan
    JOTFORM SUPPORT