What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    User are not redirected to the custom thank you URL after submitting the form

    Asked by Promolosity on April 17, 2015 at 12:38 PM

    I have embedded the Jotform code into my wix page. And once the user fills out the Jotform info they click submit and are suppose to be redirected to another URL.

    The issue is that on a lot of browsers and computers after they click "submit" they are not redirected to the other page, but instead stay on the same page and where the jot form was is just completely blank.

    How do I fix this?

    This is a re-post of a comment on Adding a Form to Your Wix Site

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    JotForm Support

    Answered by Welvin on April 17, 2015 at 02:15 PM


    You have a form in the homepage of your website: http://www.thoroughbredfordgiveaways.com/. I have just tested it and the form redirects me to http://www.thoroughbredfordgiveaways.com/#!thoroughbred-ford-offers/cef1 without any issues.

    I think you managed to fix this. If you need further help, please let us know.