What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Security Block: Acrobat does not allow connection to submit.jotfrom.com

    Asked by Simon  on April 17, 2015 at 01:13 PM


    I have been filling in a job application form for a company called IDinsight. They use the jotform platfrom to upload the information. I have filled out their pdf file, but when I press "Submit" I get the following error:


    Security Block

    Acrobat does not allow connection to:



    Do I need to somehow alter my security preferences?

    Thanks in advance

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    Answered by simon  on April 17, 2015 at 01:31 PM

    I am using Abode Reader 10.1.13 using Windows 8, if that helps.

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    Answered by Carina on April 17, 2015 at 02:52 PM

    Thank you for providing additional details. I believe this is connected with the Trust Manager from Adobe Reader.

    For Windows: Edit > Preferences > Trust Manager

    For Mac: Acrobat > Preferences > Trust Manager

    Then add www.jotform.com or submit.jotfrom.com to permissions:

    Let us know if the problem persists.

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    Answered by Mahesh Acharya  on January 27, 2016 at 06:48 AM

    Thank you. The above solution worked in my case.

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    JotForm Support

    Answered by Jan on January 27, 2016 at 10:17 AM

    @Mahesh Acharya

    Glad to hear that Carina's solution worked for you. Please let us know if you need any help by opening a new thread. Thank you.