Security Block: Acrobat does not allow connection to submit.jotfrom.com

  • Simon
    Answered on April 17, 2015 01:13 PM

    Hi

    I have been filling in a job application form for a company called IDinsight. They use the jotform platfrom to upload the information. I have filled out their pdf file, but when I press "Submit" I get the following error:

     

    Security Block

    Acrobat does not allow connection to:

    submit.jotfrom.com

     

    Do I need to somehow alter my security preferences?

    Thanks in advance
    Simon

  • simon
    Answered on April 17, 2015 01:31 PM

    I am using Abode Reader 10.1.13 using Windows 8, if that helps.

  • Carina
    Answered on April 17, 2015 02:52 PM

    Thank you for providing additional details. I believe this is connected with the Trust Manager from Adobe Reader.

    For Windows: Edit > Preferences > Trust Manager

    For Mac: Acrobat > Preferences > Trust Manager

    Then add www.jotform.com or submit.jotfrom.com to permissions:

    Security Block: Acrobat does not allow connection to submit Screenshot 0

    Let us know if the problem persists.

  • Mahesh Acharya
    Answered on January 27, 2016 06:48 AM

    Thank you. The above solution worked in my case.

  • Jan
    Answered on January 27, 2016 10:17 AM

    @Mahesh Acharya

    Glad to hear that Carina's solution worked for you. Please let us know if you need any help by opening a new thread. Thank you.