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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to set the height of the Thank you page?

    Asked by naomiadler on April 17, 2015 at 03:38 PM
    One last question.. You have to scroll up to see the auto-response that thanks for the submission .. is there anyway that it can show up where they can see it automatically?
    Thank You Page edit height
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    JotForm Support

    Answered by Mike_G on April 17, 2015 at 03:54 PM

    Hi, naomiadler,

    I would like to apologize if I needed to move your other concern on a different thread because this will help us optimize our Forum.

    Regarding your concern, you can resize the "Thank You" page of your form.

    In order for you to do that, you may follow this steps.

    First edit your form and click the "Thank You" button from the toolbar. 

    The "Thank You Page Wizard" window will then appear. After that, kindly choose the "Thank You message" from the selection and click "Next".

    After clicking the "Next" button, the window below will show. Then, what you need to do next is click the "HTML" button highlighted on the image below.

    The HTML Source Editor will open. Insert the code highlighted in blue on the style attribute of your <div>. You can set the min-height depending on your preference. Then, click "Update" on the bottom-left-corner of the window.

     

    That's it. I hope I was able to understand your other concern correctly and I was able to help you.

     

     

    Thank you so much.

     

     

    Mike_G

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    Answered by naomiadler on April 17, 2015 at 04:21 PM

    Yes.. you helped me completely with all of my other questions

     

    As far as this one.. I'm assuming I can put the height that I desire but the question is.. I don't know how much of the form each person will be using so how can I set it to where each one finishes as it will be different?

     

    Naomi

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    JotForm Support

    Answered by Mike_G on April 17, 2015 at 04:53 PM

    Hi, Naomi, 

    I'm sorry, I may have overlooked your question. The instruction I provided on my first answer on this thread only applies to the "Thank You" message once someone submits your form. It doesn't affect the height of the form itself. Just to clarify everything, could you, please, send me an image of the "Thank You" message you're referring to? I would greatly appreciate it.

     

    Thank you, Naomi!

     

    Mike_G

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    Answered by elitetowncars on February 15, 2016 at 02:47 AM

    The Thank you page is always too long and the page opens at the bottom of the page so customers cannot see the text unless they scroll up.  This is a serious ongoing issue that has been brought up more than 30 times in the Questions.  When will this problem be addressed properly.