How can I be a FREE USE again?

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    Asked on November 09, 2011 at 08:33 AM

    I have paid for jot form 1 time that i need more than 100 forms. Today i don't use more than 100 forms a month and i want to be a FREE USER again. Perhaps, I can't cancel beaceuse i don't have a PLIMUS USER to cancel. How can I cancel paid jot form? Please, help me. Thanks.

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    Answered on November 09, 2011 at 03:24 PM

    Hi Gabriela,

    As requested, we have downgraded your JotForm account to a free subscription. You will no longer be billed in the future for your account unless you upgrade once again. The downgrade will take effect on 2011-11-30.

    Please let us know if you have any other questions or concerns.