What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to upload a file

    Asked by bhribar1 on April 18, 2015 at 12:47 AM
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    JotForm Support

    Answered by Jan on April 18, 2015 at 01:44 AM

    Hi there,

    I tried uploading a image file on your form and I was able to submit it. What is the file name extension of the file you are trying to upload?

    You can manage the file extensions that are allowed to be uploaded.

    Hope this helps. Thank you.

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    Answered by Wade Golden  on September 14, 2015 at 03:00 PM


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    JotForm Support

    Answered by Welvin on September 14, 2015 at 07:29 PM

    Unfortunately, our support forum cannot accept an inline image attachment. Please upload it here instead. Here's our guide for that: