What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am don't understand how come already follow the step you provide but still charge my credit card after cancel

    Asked by shaine on April 19, 2015 at 07:18 AM

    I am don't understand how come already follow the step you provide but still charge my credit card after cancel ! Please explain and refund my payment on april just charge by today thank you .

    charge credit card step
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    JotForm Support

    Answered by Welvin on April 19, 2015 at 08:43 AM

    Hi,

    You have posted the same inquiry for multiple times, my colleague is already looking at this issue. You will be answered here: http://www.jotform.com/answers/555012.

    Thanks