What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I switch out submission totals for space totals? I want to increase the amount of submissions, but don't need the space for uploads.

    Asked by Lauren on November 09, 2011 at 02:57 PM

    If you need me to clarify more, let me know.


    Again, I would really love to be able to purchase the premium plan, but be able to have the amount of storage space be the amount of email submissions I can get a month (as I won't be uploading that amount of space).


    Please call me to if you can at 646-464-0757.


    The quicker an answer the more I would greatly apprecaite it!




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    JotForm Support

    Answered by Mike_T on November 09, 2011 at 06:16 PM

    Hello Lauren,

    Thank you for your interest in our services.

    I would like to inform you that we do provide email and forum support only.

    Unfortunately, it is not possible to increase allowed submissions amount based on unused space. Please note that you can use our service absolutely for free if you do not need a lot of submissions per month. Also, we are going to add more types of paid plans in the future.

    Please feel free to contact us if you need any other assistance.